CyberCollect Debt Collection Software: Product Overview
CyberCollect is a dynamic collections management application with over thirty years of experience in the industry. It is a flexible debt collection software program at a modest cost that integrates contact management, collection history, automatic dialing, and custom letters and reports for the collection of delinquent accounts. CyberCollect can process and administer all types of loan products, from the first stage of delinquency through the charge-off and recovery process. Delinquencies are sharply reduced from the onset. Collectors become extremely productive in a short amount of time. Management control of the entire process is facilitated by the software’s monitoring and reporting features.
CyberCollect is scalable to most companies and is ideal for a start-up or small company using one computer, or for large commercial and financial firms on a network. Any firm wishing to manage and reduce delinquencies can use CyberCollect.
CyberCollect automates all the functions of debt collection and recovery including:
- Setting the priority of accounts to be called
- Distributing and sorting accounts amongst collectors
- Setting authorization levels for each collector
- Interfacing with Accounts/Receivables to update debtor information with the most current financial and demographic data
- Merging the debtor information with unlimited collection activity history, promise-to-pay history, history of changes made by collectors, and financial transaction history
- Collectors entering results of in-bound and out-bound calls
- Interfacing with predictive dialer systems
- Generating personalized form letters, legal documents, and management reports
- Collectors can easily establish payment arrangements with their clients and schedule follow-up reviews
- Debtor accounts are automatically re-queued and re-scheduled as the accounts are worked
- Tracking the productivity and effectiveness of collectors, legal firms and collection agencies for extended debt collection efforts
CyberCollect can be customized dynamically with easy-to-use maintenance forms -- no special programming needed !
CyberCollect is a Windows™ based database debt collection application that accommodates either the Microsoft Jet Database Engine or Microsoft SQL Server.